It is not Support – It’s Revenue Protection!
Much has changed in the software industry over the past decade, specifically how software is developed, delivered and priced. Software-as-a-Service (SaaS) has forced many aspects of an organization to...
View ArticleTop 10 Hurdles to Providing an Excellent Client Experience
Continuing with our weekly Top Ten lists, the 4th topic in our series: The Top 10 Hurdles to Providing an Excellent Client Experience Since working with many firms over the past 10 years, we have seen...
View ArticleTop 10 Client Focused People
Throughout our many years working with dozens of technology companies, we have come across many amazing, client focused people. For the 8th topic in our Top 10 series, we would like to highlight the...
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